Chatbots That Sell Support Scale
Chatbot Automation
Your site isn’t sleeping — why should your service? We build AI-powered chatbot systems that answer, assist, qualify, and convert 24/7. Smarter flows. More leads. Less stress on your team.
Chatbot Automation
Conversations That Qualify Convert Route Book Answer Adapt Escalate Trigger Listen Learn Filter Engage Persist Scale Guide Sell Automate Respond Sync Win
without ever sounding robotic. Smart flows, branded tone, and omnichannel deployment that moves leads through your funnel 24/7.
This isn’t a clunky script. We engineer AI-powered chat experiences that feel natural, stay on-brand, and actually move the needle — from handling FAQs to pre-qualifying leads and routing them to sales. Whether it’s for eCommerce, SaaS, or service-based sites, our bots are trained to convert, not confuse.
From GPT-trained flows to custom integrations with CRMs and help desks, we turn chat into a strategic asset — not just a support tool.
What We Do at THEMAYK
Automation That Listens Thinks Qualifies Guides Answers Triggers Books Adapts Filters Responds Speaks Schedules Connects Persuades Follows Closes Solves Learns Escalates Wins Without Missing a Beat
We build bots that sound human, act smart, and scale fast
Conversational Flow Design
We architect intelligent chatbot conversations that feel human — not robotic. From lead qualification to customer support and product guidance, we map user intents, branching logic, and fallback scenarios that drive users toward action while staying brand-aligned. Every flow is UX-tested and optimized for minimal drop-off.
AI-Powered NLP & Intent Recognition
Our bots don’t just follow scripts — they understand. Using advanced Natural Language Processing (NLP) models (like Dialogflow, Rasa, or GPT integrations), we build bots that can parse real questions, interpret ambiguity, and respond contextually — even when users don’t type “perfectly.”
Lead Capture & Smart Qualification
We embed high-conversion lead forms within conversations — asking the right questions at the right time. Bots can qualify leads in real-time based on criteria like budget, urgency, or company size, then auto-route to the right sales rep, CRM field, or nurture sequence. No human delay.
Multichannel Deployment
Web? WhatsApp? Messenger? Instagram? Email popups? We build bots that live where your users already are. One backend, multiple front ends — designed to adapt conversationally to each platform’s tone and interaction patterns.
CRM & Marketing Stack Integration
Your bot is only as smart as the data it sees. We connect directly into platforms like HubSpot, Salesforce, Klaviyo, Google Sheets, and even custom APIs — ensuring chat data flows seamlessly into your workflows. Every user interaction updates your pipeline or triggers next-step automations.
Automated Follow-Ups & Escalations
We build smart logic for follow-up emails, abandoned chat sequences, and human handoff triggers. If a user drops off mid-flow or asks for help, the bot flags it — and can initiate an email, notify a team member, or resurface the convo later. No lost leads, no dead ends.
Designed for Founders Ready to Scale
We Build Words That Study Self-Correct Multiply Sell
1. Discovery & Use Case Strategy
We identify the highest-impact roles for your bot — from lead gen and onboarding to support or sales qualification — all aligned with business goals.
2. Conversation Design & Scripting
We architect flows that reflect your brand tone, handle edge cases, and escalate seamlessly — blending logic, empathy, and persuasion.
3. Bot Development & Integration
We build on the right platform (GPT API, Dialogflow, Botpress, etc.) and connect the bot to your systems, CRMs, or site with zero friction.
4. Testing, Launch & Optimization
We test across real-world scenarios, monitor behavior, and refine flows post-launch — continuously improving engagement and conversion rates.
From HubSpot and Salesforce to Intercom
One Win Among Of From Behind Many
We do this weekly. For fintech, SaaS, ecomm, and brands who can’t afford guesswork.
A direct-to-consumer wellness brand came to us with overloaded support agents, high bounce on product pages, and a low conversion rate for first-time visitors. They needed a bot — but not a clunky script. They needed automation that sells.
Here’s what we built:
A custom GPT-powered product advisor bot trained on their catalog, FAQs, and buyer personas
NLP-driven support assistant for shipping, returns, and order status across website + Instagram DMs
Smart lead qualifier that segments users by product need, budget, and intent — syncing directly to Klaviyo flows
Live chat volume dropped 52% — with customer satisfaction scores up
On-site conversions increased 31% among users who engaged with the bot
Average resolution time decreased by 68%, especially for repeat queri
Result?
12% increase in email capture rate, driven by bot-assisted opt-ins during conversation
Bot-to-human escalation accuracy hit 96%, ensuring high-intent users never dropped off
Automate Conversations That Scale
Frequently Asked Questions
FAQs You Think. Ask. Search. Need. Answered
What is chatbot automation and how does it work?
Chatbot automation uses AI to simulate human conversations for handling queries, qualifying leads, and assisting users — often without needing live staff.
Can chatbots help generate more leads?
Yes — bots qualify leads in real time, guide users down funnels, and capture high-intent contact info while your team sleeps.
How accurate are AI chatbots at answering customer questions?
With proper training and logic, AI chatbots can answer up to 80% of common queries accurately (IBM).
Do chatbots work on mobile and social platforms?
Yes. We deploy bots across web, mobile, WhatsApp, Messenger, and even Slack.
What’s the difference between scripted bots and AI chatbots?
Scripted bots follow set paths. AI bots understand intent and adapt to different inputs — leading to more natural, effective conversations.
Can you build bots that match our brand tone and voice?
Absolutely. Every flow is written to reflect your brand — whether formal, fun, or anything in between.
Will the bot escalate to a human when needed?
Yes. We build smart escalation logic so users are seamlessly routed to human agents if needed.
Do you integrate bots with our CRM and marketing stack?
We do. HubSpot, Salesforce, Zapier, Intercom — you name it.
What if we already use a live chat tool?
We can enhance it with a bot layer — or integrate with your current provider.
Do you offer post-launch tuning and improvement?
Yes. Bot logic is never “set and forget.” We offer optimization and analytics post-launch to improve results.